We are a company of 100% Mexican capital. Our operation is initiated with the purchase of the business of printing and finishing from Indra, who provided these services under the name of Azertia Information Technologies Mexico, the result is more than 15 years of experience consolidated as the most important supplier in the segment of business process outsourcing (BPO) in Mexico offering a wide range of services to both the industry and financial sector. Our vision of the BPO service is to be the partner of reference of our customers for the development of initiatives of value in the field of outsourcing of its business processes. Our orientation is totally toward the service achieving the total satisfaction of the customer. Likewise, we orient our processes and implementation, to the strategic vision of our contractor.
Maintain the commitment and service to our customers as the reason for being of our company. Productivity, Efficiency and the quality of our work are the pillars that allow us to deliver our production or service and to meet the expectations of our customers.
Be an Organization that transforms lives positively, through the communication and the open innovation with all the people we serve. That the quality of service given to our customers is transformed into a benchmark of our organization, to the degree that the client always prefer us. That all of us working in this organization use all the resources efficiently and achieve the best productivity to stay in the market.
Coltomex has implemented a Quality Management System, which works as a strategic tool to ensure that our products and services meet the customers’ expectations. Our Quality system also works as a platform for continuous improvement for our processes, products, services and the life of the people who work here. We all participated with passion, accountability and honesty, among other values, with the purpose that the quality system is efficient and contribute substantially in the productivity of our Organization.
Coltomex, in its operational centers in Vallejo, Saturno and Monterrey, operates with an Information Security Management System, which protects the confidentiality, integrity and availability of sensitive information, which is provided by ours customers for its operation; with a risk valuation and identification strategy. The Information Security Management System has as a commitment with the business continuity and continuous improvement through a technological structure and human methodology; to achieve the expectations of the clients. Likewise, the fulfilment of the legal requirements that apply. All the staff that directly and indirectly collaborate in Coltomex are governed by controls, procedures, manuals, press releases and laws or regulations that apply, in order that the security system is implemented and to ensure the information protection.
The present Privacy Notice sets out the way in which your information will be treated by COLTOMEX S.A de C.V., as well as the purpose for which it was collected. This in accordance with Articles 15 and 16 of the Federal Law on the Protection of Personal Data in the possession of private individuals (the "LFPDPP"). COLTOMEX S.A. DE C.V. respects the right to privacy and protection of personal data, which are protected under the LFPDPP. The database whit your information is responsibility of COLTOMEX S.A. DE C.V. and is hosted on physical records and/or servers of COLTOMEX. COLTOMEX S.A. DE C.V. shall be responsible for ensuring that such information is properly safeguarded in accordance with the provisions of administrative security, technical and physical established in the LFPDPP, protecting the confidentiality, integrity and availability of such information; for which shall take all the measures of forecast for with the third. The personal data that we can obtain a son : Name , address, telephone , E- Mail, Federal Tax and Data for: tax purposes. Sources that can give us your personal data child : physical documents , E- mail, through Our web page , telephone and other means. This list is NOT LIMITED . We do not collect sensitive personal data.
We are certified under the ISO 27001 version 2013 with certificate number FS 606638
We are certified under the ISO 9001 version 2008 with certificate number FS 606639
We offer technology of variable data printing, fast printing, full-color and indexed printing with digital systems maximizing print productivity with National and international wide distribution, by mail or courier.